Frequently Asked Questions
What is the average processing time for an order?
The average processing time for an order is 1 to 3 business days in France.
We do our best to ship your order as quickly as possible.
When do you add new watches?
We add new watches every month during exclusive drops.
Dates and frequency vary, so to make sure you don’t miss anything, follow us on Instagram where announcements are posted first.
Who authenticates the watches and according to what procedure?
All our watches are authenticated by a certified French watchmaker specialized in luxury watch brands.
This same expert also handles servicing and all necessary procedures to ensure the authenticity, proper functioning, and quality of every timepiece offered.
Are the watches water-resistant?
Our watches, whether dive models or others, are not guaranteed to be water-resistant.
As vintage pieces, they may have lost their original water resistance over time. Our watchmaker does their best to restore this feature when it was originally present, but we recommend avoiding any contact with water to preserve the watch’s condition.
How should I care for my watch after purchase?
To preserve your watch’s longevity and accuracy, we recommend storing it carefully in its original case or any suitable watch box when not in use. A service by a watchmaker every three to five years is also advised to ensure proper functioning. Finally, for quartz watches, it is essential to have the battery replaced promptly by a watchmaker once it is depleted to avoid any risk of movement damage.
How can I be notified when a new model becomes available?
To be notified of each new watch posted online, we invite you to follow our Instagram account. We regularly share our new releases there, along with exclusive content about our models.
How can I be sure the watch will fit my wrist?
To know if the watch will fit your wrist, simply check the description of the model you’re interested in. There you’ll find detailed information about the different strap lengths, allowing you to easily compare them to your measurements. If you don’t yet know your wrist size, we recommend using a flexible tape measure to determine your wrist circumference directly.
What is included with my watch?
When you purchase a watch from us, your timepiece is delivered in a travel case accompanied by a detachable cushion. If the watch description specifies additional items such as the original box, papers, or other accessories, these will of course be included in the same package. Finally, a personalized invoice will also be provided with your order.
